Privacy Policy for PALMA VITA CLINICS, LLC

At PALMA VITA CLINICS, LLC, we are committed to protecting the privacy and security of our customers and visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website or engaging with our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect various types of information, including but not limited to:

• Personal Information: Name, address, phone number, email address, and other contact details.
• Health Information: Details related to your health improvement, preferences, and specifications.
• Communication Data: Information exchanged in communications with us, such as emails or phone calls.
• Website Usage Information: Data about your interactions with our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the collected information for the following purposes:

• Fulfillment of Services: To provide the services you request.
• Communication: To respond to your inquiries, provide updates, and communicate about your appointments.
• Marketing: To send you promotional materials, newsletters, and other relevant information.
• Website Improvement: To enhance and personalize your experience on our website.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

• Service Providers: Vendors and partners who assist in operating our website or delivering services on our behalf, under strict confidentiality obligations.
• Legal Obligations: When required by law or to protect our rights and interests.

Mobile phone numbers collected through our contact forms and SMS opt-in are never sold, rented, or shared with third parties for marketing purposes. This data is used solely for communications directly from PalmaVita Clinic.

4. SMS / Text Message Communications

By providing your mobile phone number and checking the consent box on our contact form, you agree to receive text messages from PalmaVita Clinic, including appointment reminders, confirmations, follow-up care, billing notifications, and promotional offers.

• Message frequency may vary.
• Message and data rates may apply.
• Reply HELP for help or STOP to unsubscribe at any time.

Opting out of SMS messages will not affect your ability to receive other communications from us. Your mobile phone number and SMS consent will never be shared with or sold to third parties.

5. Your Choices

You have the right to:

• Opt out of SMS communications at any time by replying STOP to any text message from us.
• Opt out of marketing email communications by using the unsubscribe link in any email.
• Access and update your personal information by contacting us directly.
• Request deletion of your personal information, subject to legal limitations.

6. A2P 10DLC Compliance

PalmaVita Clinic complies with A2P 10DLC regulations governing application-to-person SMS messaging. All text message communications are sent only to individuals who have explicitly opted in through our website contact form. Consent is obtained prior to any SMS communication, and recipients may opt out at any time by replying STOP. We do not use shared opt-in lists or purchase contact lists for SMS messaging.

7. Security

We employ reasonable security measures to protect your information from unauthorized access and use.

8. Cookies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Please review it periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.